Privacy Policy
Last updated: October 10, 2026
Carolina Call Pros ("we," "us," "our") provides AI receptionist and missed-call text back services to local service businesses. This policy explains what information we collect through this website and our services, how we use it, and the choices you have.
Information we collect
- Information you give us. When you request a demo, we collect your name, business name, phone number, best time to call, type of business, and whether you agreed to receive text messages.
- Calls and messages. When we provide services to a business, we process calls, voicemails, recordings, transcripts, and text messages from that business's customers, on the business's behalf.
- Basic technical data. Our website host may automatically log information such as your IP address, browser type, and pages visited, to keep the site running and secure.
How we use information
- To respond to your demo request and contact you about our services
- To send text messages you have agreed to receive
- To provide, test, and improve the services we deliver to our clients
- To meet legal, security, and recordkeeping requirements
Text messaging
We do not sell, rent, or share your mobile phone number or text messaging opt-in information with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages.
You can opt out of text messages at any time by replying STOP. Reply HELP for help. See our Terms for full messaging terms.
When we share information
We share information only with service providers that help us operate, such as our website host, phone and messaging providers, and the software platform we use to run client systems. They may use it only to provide services to us. We may also share information if required by law or to protect the rights and safety of our business, our clients, or others. If you are a customer of one of our client businesses, information from your call or message is shared with that business.
How long we keep it
We keep information only as long as we need it for the purposes above, or as required by law. You can ask us to delete your information at any time.
Security
We use reasonable measures to protect information, but no method of transmission or storage is completely secure.
Your choices
You can ask to see, correct, or delete the information we hold about you by contacting us below. You can stop text messages by replying STOP.
Children
Our website and services are meant for businesses and are not directed to children under 13. We do not knowingly collect information from children.
Changes
We may update this policy. When we do, we will change the date at the top of this page.
Contact us
Carolina Call Pros
Charlotte, NC
Phone: 980-272-8563
Email: carolinacallpros@gmail.com